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Order & Delivery Information (Important – Please Read)

Store Delivery Service (Including Installation)

Delivery Areas

• Bangkok

• Nonthaburi

• Samut Prakan

• Pathum Thani (Excluding Sam Khok District, Lat Lum Kaeo District, Nong Suea District, and certain areas of Khlong Luang District—specifically those ending at Khlong Luang Road on the Thanyaburi side.)

Delivery Conditions

• Delivery includes carrying items up to the 1st–2nd floor.
• For the 3rd floor and above, an additional charge of 100 THB per floor applies.
• If the delivery truck cannot access the front of the property and items must be carried manually, an additional handling fee of 100 THB per 100 meters applies.
• If there is no available parking space, customers are responsible for arranging parking.
  

Delivery Time

• Store delivery is completed within 7 days.
• After the order is placed, our staff will contact you within 1–2 days to schedule delivery based on the contact number provided in the system.

Delivery Fee (Including Installation)

500 THB per item

Third-Party Courier Delivery

Flat-Pack Delivery (Self-Assembly Required)

Delivery Areas

Provinces outside the store delivery zone

• Pathum Thani : Sam Khok District
• Lat Lum Kaeo District
• Nong Suea District
• Some areas of Khlong Luang District

• One shipment per order only.
• If ordering more than one item, please place separate orders.
• Deliveries to islands such as Koh Chang, Koh Samui, and Koh Phangan incur additional shipping charges.
• No delivery service to islands.

Delivery Time
Orders are typically delivered within 8 days after dispatch.
After placing your order, our staff will contact you and provide an Order Tracking Number.

Warranty & Claim Conditions
Claims Not Accepted   
Minor imperfections that do not affect functionality, such as :

• Small scratches
  
• Minor dents
  
• Slight impacts during transportation
  

Claims Accepted  

• Incorrect item received
  
• Defective product
  
• Significant damage occurred during transit / Wrong color received
  

Evidence Required for Claims

Please provide :

• A video recorded while opening the package.
• Photos of the received item.
• Photos showing the damaged area clearly.

For More Information
  062-939-6225

Please verify your address and order details carefully to ensure faster delivery processing.
 

Warranty & Claim Conditions

Claims Not Accepted   
Minor imperfections that do not affect functionality, such as :

• Small scratches
  
• Minor dents
  
• Slight impacts during transportation
  

Claims Accepted  

• Incorrect item received
  
• Defective product
  
• Significant damage occurred during transit / Wrong color received
  

The company will arrange for the replacement of damaged parts or propose an appropriate solution as necessary.

Evidence Required for Claims
Please provide :

• A video recorded while opening the package.
  
• Photos of the received item.
  
• Photos showing the damaged area clearly.